ARTICLE 13: Multiple Listing Service Availability

CVR MLS provides the MLS Database for the use of Users. CVRMLS aspires to make and keep the MLS Database available for use by Users, to have it function well, and to make it user-friendly. CVR MLS will endeavor to provide access to the MLS Database to Users through its Vendor.

CVR MLS shall maintain technical support personnel to answer questions regarding the CVR MLS MATRIX system. Telephone support will be made available during normal business hours

CVR MLS cannot and does not guaranty that access to the MLS Database or IDX Database will be error-free or without interruption. Computer malfunctions and poor performance may occur at times. Also, CVR MLS provides Users access to the MLS Database and IDX Database via the Internet, and CVR MLS cannot control the performance of the Internet or the actions of other users of the Internet. Finally, Users must use their own computer technology and Internet access to gain entry to the MLS Database and IDX Database via the Internet, and Users are solely responsible for these matters.

The MLS Database, IDX Database, and CVR MLS’ websites for accessing the MLS Database and IDX Database may not function properly at times, and may not be available or function with adequate speed at times, or may otherwise from time-to-time be unavailable to Users, whether because of technical failures or interruptions, intentional downtime for services or changes, or otherwise. If the User experiences any problems, the User should contact CVR MLS to report the problem, and CVR MLS will attempt to resolve the problem (if it is within CVR MLS' control) within a reasonable time. When CVR MLS must confront multiple problem reports, it will allocate its applicable resources to address problems in the order of importance as judged by CVR MLS in its sole discretion. If the User is not satisfied with CVR MLS' responses or responsiveness to reported problems, then the User has the option to resign his or her participation in CVR MLS if he or she so chooses, or terminate access to the MLS Database and the IDX Database. Users shall have no other remedy against CVR MLS for failure to respond or responsiveness to reported problems.

Each User agrees that any modification of CVR MLS’ website, and any interruption or unavailability of access to CVR MLS’ website, or access to the MLS Database or IDX Database, shall not constitute a default of any obligations of CVR MLS under these Rules and Regulations, and that CVR MLS shall have no liability of any nature to any User for any such modifications, interruptions, unavailability, or failure of access.

Warranty Disclaimer. CVR MLS MAKES NO WARRANTIES AS TO THE MLS DATABASE, IDX DATABASE, OR OTHERWISE RELATING TO THESE RULES AND REGULATIONS, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTIBILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, EVEN IF CVR MLS HAS BEEN ADVISED OF SUCH PURPOSE. CVR MLS EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTY OF MERCANTABILITY.